Privacy Policy

We are committed to protecting the privacy and security of the users of our sites. This privacy policy will advise you about how we protect your personal information, and about what choices you have concerning our use of such information. By using our sites, you consent to the processing of your information as set forth in this Privacy Policy, now and as amended by us. 

 

Personal Identification Information

We may request personal identification information from you in connection with your use of, or participation in, scheduling appointments, communications, membership registration, discussion groups, requests for information or suggestions, visitors' requests for free products or services or additional information (including via email to us), and in connection with other activities, services or resources we make available on any of our sites. In all of these cases, we will collect personal identification information from you only if you voluntarily submit such information to us. We will never intentionally disclose any personal identification information about you as an individual user (such as, for example, your full name, street address, telephone number, or email address) to any third party without having received your permission. We do not sell or otherwise share your data with third parties. Though we make every effort to preserve user privacy, we may need to disclose personal information wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process. We may share with others aggregated demographic information not linked to any personally identifiable.

 

To Whom We Disclose Your Information

We may disclose the information we collect from or about you:

• to our affiliates;

• to service providers who work on our behalf;

• as required by law;

• when required to protect our rights or your safety or the safety of others, or to detect, prevent, or respond to misuse of our sites.

In addition, we may share de-identified information, such as reports on user demographics and traffic patterns, with third parties, including researchers.

 

Chat Rooms, Message Boards, and Public Forums

Please keep in mind that whenever you voluntarily disclose personal information online – for example on message boards, through email, or in chat areas – that information can be collected and used by others. In short, by posting personal information online that is publicly accessible, you may receive unsolicited messages from other parties in return.

 

Security

These sites take every precaution to protect users’ information. When users submit sensitive information via the sites, we take great effort to ensure their information is protected both online and offline. When our registration/donor/appointment/chat form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software we are aware of in the industry – SSL.

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While we use SSL encryption to protect sensitive information online, we also aggressively protect userinformation offline. Only ministry employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative is granted access to personally identifiable information.) Finally, the servers that store personally identifiable information are in a secure environment.

We and our service providers may automatically collect certain technical information from your computer or mobile device over time and across different websites when you use the sites using cookies or similar technologies, such as your Internet Protocol address, your browser type, your operating system, the pages you view on the sites, etc. This information allows us and our service providers to recognize you and personalize your experience if you return to the sites, to improve the sites and the services we provide, and to provide you with advertisements targeted to your interests.

 

Your Choices

If you do not want the sites to collect information through the use of cookies, you can set your web browser to reject cookies from the sites. If you wish to review or correct the contact information, we have on file for you or inform us how you wish your contact information to be used, please contact our staff using the contact information below. When you contact us or otherwise submit content via the sites, if you desire to remain anonymous, you should not tell us your name or the names of your friends or any other individuals. To fully protect your privacy, do not provide any information that you think may identify you or others.

 

Notification of Changes

If we change our policies, we will post those changes to this statement, the home page, and/or other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

 

Miscellaneous

The Terms of Use and Privacy Policy set forth in the sites is governed and interpreted under the laws of the United States of America and the State of Ohio, without giving effect to its conflicts of law’s provisions. If any portion is deemed unlawful, void, or unenforceable, that part will be deemed severable, and will not affect the validity and enforceability of any remaining provisions. We can, at our sole discretion, replace or amend such provisions with another provision. This sets forth the entire understanding and agreement between us with respect to the sites and any materials, communications, transmissions, or posting to the sites. We reserve the right to revise the policy at any time by updating this posting. You agree to be bound by any such revisions, and you should periodically read and review same.

 

Contact Us

If you have any questions about this document, please contact us at: info@flcac.com.

This Terms of Use & Privacy Policy was last updated on January 8, 2026.

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eKyros Portal

Family Life Center of Auglaize County (FLC) 
Portal Terms and Conditions 
(Last updated: January 8, 2026) 

  

Please read the terms and conditions (Terms and Conditions) entirely and carefully before using the Portal Application (Portal). These Terms and Conditions are subject to change without prior written notice at any time, at the Family Life Center of Auglaize County's sole discretion. These Terms and Conditions outline our practices regarding the Portal and our sensitivity to your right to privacy. We reserve the right and discretion to revoke access at any time for any reason. 

  

YOUR PORTAL RECORD 

  

The Family Life Center of Auglaize County is pleased to offer you a Portal. It is an online service that provides you with convenient access to portions of your medical record. It also offers a secure method of online communication with our FLC team for such activities as secure image and document exchange, direct appointment scheduling, and secure online messaging. 

  

The ability to sign in and access the Portal requires multiple layers of verifiable personal Information as authentication as well as confirmation of a unique six-digit security code received by text which provides an additional layer of security. 

  

RESPONSE TO SECURE MESSAGING 

  

We will use our best effort to provide a timely response to electronic inquiries. In some cases, the staff may not be available immediately to respond. 

  

Emergency situations requiring immediate attention should not be submitted electronically. For all urgent medical matters, contact your physician’s office by phone, go to an emergency room, or dial 911. 

  

SECURITY AND CONFIDENTIALITY 

  

As a Portal user, your role in maintaining the security of your medical information is: 

  

• Keeping your login credentials confidential (never share them with anyone). 

• Keeping your personal mobile device secure. 

  

You hereby assume full responsibility for your use of the Portal and full liability for actions that occur from end user access and use of the Portal.  You agree that the FLC shall be held harmless against any and all damages or claims you may have related to your access and use of the Portal including (but not limited to) unauthorized access and the disclosure and use of information.  You agree your sole and exclusive remedy in the event of such damages or claims is to cease using the Portal. 

  

We afford the same degree of confidentiality to medical information stored in your Portal as is given to medical information stored by the FLC in any other medium. We are committed to protecting the confidentiality of your medical information. We limit team members’ access and ability to enter or view information based upon their role in your care. Firewalls, passwords, encryption, and audit trails are further used to safeguard your information. 

  

CONDITIONS OF USE 

  

• You shall use the Portal in a lawful and respectful manner. You must not use the Portal to harass, threaten, defame, or infringe the rights of any other person or entity. 

• You shall not use the Portal to transmit or store any content that is illegal, harmful, offensive, or inappropriate as determined in the sole discretion of the FLC. You shall not use the Portal to send unsolicited or unauthorized messages, advertisements or other solicitations. 

• You shall not attempt to access, modify, or interfere with the Portal or its data in any unauthorized way. You shall not use any software or device that may compromise the security or functionality of the Portal. 

• You acknowledge that the Portal is provided "as is" and "as available" without any warranties or guarantees of any kind. The FLC does not warrant that the Portal will be error-free, uninterrupted, or compatible with your device or network. The FLC does not warrant that the Portal will meet your expectations or requirements. 

• You acknowledge that the Portal may contain sensitive and confidential information about your health and medical condition. You agree to use the Portal at your own risk and discretion. You agree to comply with all applicable laws and regulations regarding the privacy and security of your personal information. 

• You acknowledge that the FLC may collect, use, and disclose your personal information in accordance with its privacy policy. You consent to the FLC's privacy policy by using the Portal. 

• You acknowledge that the FLC may modify, suspend, or terminate the Portal or change these Terms and Conditions at any time without notice. Your continued use of the Portal after such changes constitutes your acceptance of the new Terms and Conditions. 

• You acknowledge that these Terms and Conditions constitute the entire agreement between you and the FLC regarding your use of the Portal. If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect. 

  

USE OF PORTAL 

  

By accessing and using the Portal, you hereby acknowledge your acceptance of these Terms and Conditions, and confirm that you have read, understood, and agree to be bound by the Terms and Conditions.